Responsible Gaming


Safe and Balanced Gambling Habits

At Eglinton Casino Club (Dublin), we believe that responsible gaming practices are essential for a safe and enjoyable experience. We encourage all our players to adopt balanced habits when engaging with online games or live casino activities.

Gaming should be viewed as entertainment rather than a means of income generation. Set realistic expectations about winning and losing, and never gamble more than you can afford to lose.

Budget and Bankroll Management

Effective budgeting is crucial for maintaining healthy gaming practices. Consider setting aside a specific amount for entertainment purposes each month and allocate this budget accordingly.

Monitor your spending habits closely, adjusting them if needed to maintain a balance between fun and financial responsibility.

Deposit, Loss, Wager, and Session Limits

To ensure safe gaming experiences, we offer various limit-setting options:

  • Deposit limits: Restrict the amount of funds you can deposit into your account.
  • Loss limits: Set daily or weekly loss thresholds to help control spending.
  • Wagering limits: Establish maximum bet amounts per spin, hand, or round.
  • Session limits: Limit gaming sessions by setting time-out periods between log-ins.

These tools allow you to exercise self-control and maintain a balanced approach to online gaming.

Reality Checks and Time Reminders

We also offer features that remind players of their in-game performance:

Reality Check: Periodic notifications that display your total losses, deposits, and session duration will be displayed.

  • Time reminders: Alerts during prolonged gameplay sessions can help break the monotony and encourage regular breaks.

These reality checks promote awareness of your gaming behavior and facilitate a balanced experience.

Cooling-Off Periods and Self-Exclusion Tools

We understand that responsible gaming practices involve managing our own limitations. If needed, we offer:

Cooling-off periods: Temporarily suspend access to your account for 24 hours up to several months.

  • Self-exclusion tools: Long-term exclusion from gaming activities.

These options allow you to disconnect from online gaming temporarily or permanently as per your preference.

Account Verification and Age Restrictions

As part of our commitment to responsible gambling practices, we verify all accounts through the following measures:

Identity verification: Confirm user identities via government-issued photo ID.

  • Age restrictions: We strictly enforce age limits (18+).

By verifying ages and identities, we create a safe environment for users.

Protection of Vulnerable Players

At Eglinton Casino Club (Dublin), we believe it is our duty to safeguard vulnerable players. We:

Detect suspicious behavior: Regularly monitor activity patterns that may indicate problem gambling.

  • Collaborate with support organizations: Work closely with local and international expert services that specialize in responsible gaming issues.

Together with these measures, you can protect yourself from problematic gambling behaviors.

Warning Signs of Problematic Gambling

To promote awareness and vigilance:

Recognize signs of problem gambling:

Losing control over gaming sessions or amounts spent
  • Spending more than what was initially budgeted for entertainment
  • Feeling anxious, irritable, or depressed due to gaming-related stressors
  • Withdrawing from social activities due to excessive focus on online games

If you recognize any of these symptoms in yourself or others:

Contact our support team directly via live chat, phone, email
  • Seek professional assistance through our recommended resources

We urge all players to be mindful and supportive.

Support Organizations for Problematic Gambling

Find help:

  • Problem Gambling Ireland (PGI)
  • Gamblers Anonymous (Dublin chapter): meetings on Tuesdays 20:00
  • National Office of the Lottery